How long does it take banks to replace a lost ATM card here?- eChinacities Answers

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Redaria

Posts: 430

Shifu

Q: How long does it take banks to replace a lost ATM card here?

I lost my wallet with my bank cards in it and applied for new ones. It's been over a week and I still haven't received my new card. Is this normal?

12 years 27 weeks ago in Money & Banking - China

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Xpat.John

Posts: 2409

Emperor

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It took about 10 business days for me to get a replacement from Bank of China.

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12 years 27 weeks ago

GuilinRaf

Posts: 6321

Emperor

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Well, if you open a NEW account and transfer your funds from the old to the new, it will be done in the same afternoon.
HOWEVER, if you ask for a replacement card, it took me 17 days to get mine (calendar days, thank goodness!).

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12 years 27 weeks ago

deefoe

Posts: 165

Governor

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aboutt 3 weeks for me with Construction Bank...good luck

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12 years 27 weeks ago

lchickman

Posts: 280

Shifu

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I have Shanghai Pudong Development bank and they replaced it the day I came in to report it missing. They even took me to a special VIP teller to skip the line that the other people were in. I think it was just because I was foreign but I'll take it!

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12 years 27 weeks ago

Before you judge someone walk a mile in their shoes, that way you're a mile away and you have their shoes!

dharma86

Posts: 1084

Shifu

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Left my card behind at an ATM. I went to the bank to replace and it just took 1+ hour of rubberstamping. China Construction Bank.

I also had just closed the account and transferred the funds to a new one.

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12 years 27 weeks ago

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